Computer Repair Orange County – Marc Winger of Zephyr Networks

Computer Repair Orange County - Marc Winger of Zephyr Networks

Marc Winger, our Computer Repair expert serving all of Orange County, California, told us about the the evolution of his new team at Zephyr Networks.

He focused on their continuing education and the teaching technique known as “shadowing” in which new computer repair techs are assigned to follow, watch, learn and then demonstrate their own proficiency in helping customers live in the field until they can do it themselves with out support.

Marc told us about their focus on Customer Service and described his business as ultimately a “people” business in which they act in a very pro-active way. They teach their techs that “You’re not just there to fix it but to foresee future problems and propose solutions.”

Sometimes Zephyr Networks is called in to service existing networks at large institutional clients. If so their first course of action is to stabilize the existing network to minimize downtime and to insure continuity of work flow by lowering recovery time and getting everyone back to work. Security, while paramount to your network, must be balanced with productivity. Zephyr Networks is exceptionally careful with client data.

When you call Marc Winger at Zephyr Networks your first hour of consultation is free. He will then provide a detailed analysis of your network and present to you a plan for improvement and future growth opportunities.

Zephyr Networks
1000 North Bristol Street #17-129
Newport Beach, CA 92660
Phone: 800.884.7559
Fax: 949-544-2901
www.zephyrnetworks.com